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Pre-sales and after-sales

In order to locate the problem faster, please prepare as complete information as possible before contacting support.

Consult before purchasing​

  • The client expected to be used.
  • Type of model required.
  • Approximate frequency of calls.
  • Whether you need team or batch use.

Report error during use​

  • Account email.
  • Request time.
  • Key name to use.
  • Model name.
  • Error screenshot or return content.

Order issues​

Please provide order number, payment time and payment screenshot. Do not send the full API Key in public group chats.